Participants will learn simple but powerful rules and tactics for keeping more donors coming back year after year. Donor retention is the shortest route to long-term success. During the session, each participant will assess his or her own development department and leave with ideas and a 12-month retention activities calendar that can be implemented immediately.
Learning objectives:
- Learn how retention fits into overall operation success
- Identifying your constituencies
- How to Maximize the impact of acknowledgement letters
- How to create your own persuasive messaging
- Gain insights into donor motivation
Full participation in Keep More Donors, Lose Less Sleep: Strategies in donor Retention is applicable for 3.0 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification
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