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Navigating Through Crisis: Effective Crisis Communication Planning

ID : 13558   
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Are you a leader in the local community and worry about which crisis might strike your organization? Threat, surprise, short response time, and uncertainty could affect decision making and communication activities after a crisis. To manage a crisis situation effectively, organizations should communicate early and often following a crisis. Whether you're on the board of a nonprofit, launching your new business, or a new college graduate, crisis communication is critical to your success. In just one day, you’ll learn the framework to identify, develop, communicate and exercise a crisis communications plan to address how communication will be handled before, during and after an event.
Learning Objectives:
  • Analyze and understand your organization’s strengths and weaknesses in crisis communication 
  • Learn how to provide accurate, timely information to all targeted internal and external audiences
  • Identify audiences, key messages, stakeholders, methods, media, and roles
  • Determine how to maintain a positive image of the organization as a good corporate or community citizen

Class Details

1 Session(s)
Weekly - Tue

TCC Regional Workforce Development Center

Tia McMillen 

CEUs : 0.5



Registration Closes On
Tuesday, November 15, 2022 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
11/15/2022 - 11/15/2022 Weekly - Tue 09:00 AM - 03:30 PM Suffolk, TCC Regional Workforce Development Center  Map, Room: URWD-W105 Tia McMillen  Lecture