The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce. CompTIA A+ 220-1101 and 1102 measures the necessary skills for an entry-level IT professional.
Successful candidates will have the knowledge required to:
- Increased reliance on SaaS applications for remote work
- More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
- Changing core technologies from cloud virtualization and IoT device security to data management and scripting
- Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly
- Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors
• Assemble components based on customer requirements
• Install, configure and maintain devices, PCs and software for end users
• Understand the basics of networking and security/forensics
• Properly and safely diagnose, resolve and document common hardware and software issues
• Apply troubleshooting skills
• Provide appropriate customer support
• Understand the basics of virtualization, desktop imaging and deployment
PreReqs: basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts.
Click here to visit CompTIA website for more info on the A+ exam