This intensive course is designed to train and qualify students to develop or participate in conflict mediation processes. Participants will review the growth and application of settlement options in the United States. The course focuses on both traditional and non-traditional dispute resolution options. Participants will learn negotiation skills and how to select the most cost-effective and least intrusive ADR method to achieve the most positive result for both parties.  This course takes the mystery out of settlement processes and focuses on reaching reasonable solutions. Successful graduates of this non-credit course will be awarded a Certificate of Completion.

Topics include: Why Conflicts Escalate, Why Alternative Dispute Resolution Works, The Mediation Process and Role of the Mediator, The Arbitration Process and Role of the Arbitrator, Coming to an Agreement, Problems Encountered in Alternative Dispute Resolution, Developing ADR Programs for Government, Business and Personal Disputes, Employment Disputes and Employer/Employee Relationships, and Divorce Settlement.

Lesson 1: ADR – History, Growth and Origins

Lesson 2: The Art of Negotiation

Lesson 3: The Mediation Process

Lesson 4: Arbitration

Lesson 5: Other forms of ADR

Lesson 6: Labor Relations and Collective Bargaining

Participants will be expected to complete reading and homework assignments and will be assigned writing assignments that deal with ADR topics.

 



FOR MORE INFORMATION: Please call 1-800-522-7737 or email info@legalstudies.com
CLICK HERE TO REGISTER!