|
|
Conflict Resolution & Managing Difficult Behaviors
Narrative: Effective conflict management is an essential skill for every leader and aspiring leader. When harnessed productively, conflict can be a force to build both organizational culture and competitive advantage. Learn to surface issues within your workplace and successfully navigate challenging conversations with direct reports, peers, or supervisors where emotions run high and positive outcomes are critical. Master the skills needed to assess, scope, and diagnose issues from all sides, understand different personal styles, and implement a proven problem-solving approach to find workable resolutions that strengthen relationships and results.
Objectives:
- To identify the stages & types of conflict
- To recognize conflict triggers
- To approach ways to deal with conflict
To understand the difference between constructive and destructive conflict
|
| Course ID/# : 4696/610028 |
|
Tuition: $2,035.71
|
Back to Course Listing page
|
Login/Create account
checkout
view cart (
0
)
