Having an engaged employee base is a significant competitive advantage for two main reasons. First, when employees are engaged they are going beyond their job description in assisting the organization to be successful. They have higher levels of trust in management and in their coworkers. These elements translate into higher productivity, higher retention rates and higher profitability. Second, based on recent national surveys 70 percent of employees are disengaged with 20 percent of that group is actively disengaged, meaning working against the organization. Imagine what a competitive advantage you will have when you get more of your employees to become engaged.
Learning Objectives:
• To learn the types of engagement
• To recognize the engagement stages
• To be aware of top reasons for disengagement
To explore strategies to keep employees engaged and engagement drivers
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